De Los Angeles Auto Services Auto Tag and Insurance (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request information, use our services, or communicate with us by phone, email, or text message.
1. Information We Collect
We may collect information that you provide directly to us, including your name, mobile telephone number, email address, mailing address, vehicle- or service-related information, the contents of your inquiry, and any documents or other information you choose to provide.
When you use our website, we may also collect limited technical information, such as device, browser, log, cookie, and website-interaction information, where available through our website tools. If you opt in to SMS messages, we may maintain records of the mobile number, date and method of consent, communication preferences, and message interactions associated with that opt-in.
2. How We Use Information
We may use the information we collect to respond to your inquiry; provide, coordinate, or improve requested services; verify or manage appointments; communicate about service questions; maintain our records; protect our business and users; and comply with legal obligations. With the appropriate consent where required, we may also send service-related or promotional communications.
3. SMS Communications
If you provide a mobile number and affirmatively consent to receive text messages, we may send you informational messages about your inquiry, appointment, or service and, where you have agreed, promotional messages. Consent to receive automated text messages is not a condition of purchase.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Carriers are not liable for delayed or undelivered messages.
4. How We Share Information
We may disclose information to service providers that help us operate our business, website, communications, or customer support, but only for the services they perform for us and subject to appropriate safeguards. We may also disclose information where reasonably necessary to protect rights, safety, or property; comply with a legal obligation; or respond to lawful requests.
5. Cookies and Analytics
Our website may use cookies or similar tools that help it function and help us understand site use. You can usually control cookies through your browser settings. Disabling certain cookies may affect parts of the website.
6. Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Policy, to meet legal or recordkeeping requirements, or to resolve disputes. We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of online transmission or storage is completely secure.
7. Your Choices
You may request to update or correct contact information by contacting us. You can opt out of marketing emails by using the unsubscribe link if one is provided. You can opt out of text messages at any time by replying STOP. Opting out of marketing messages does not prevent us from sending non-marketing communications that are necessary to respond to an active request or provide a service, where permitted by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date. Your continued use of the website after an update is posted is subject to the updated Policy, to the extent permitted by law.
9. Contact Us
For privacy questions or requests, contact De Los Angeles Auto Services Auto Tag and Insurance at [email protected], (347) 618-1810, or 349 S 4th Street, Reading, PA.